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Reset Student Login

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Source: CRLLCCRLLC Professional Development

How do I reset/lock/unlock a student account?

  1. Log in to the administrator portal.

  2. Site Admin > Reset Student Login.

  3. Search by last name or select the first letter of the student’s last name.

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  1. Using the checkboxes to the left of the student last name, you can select students to lock, unlock, or reset. For individual students, you can check/uncheck the Account Locked? on the right or hit the individual Reset buttons.

  2. Once you have reset a student account, you will have to go to Site Admin > View/Create Temporary Student Accounts in order to set up a temporary password for the student to use for login. Alternatively, the parent of the student at this point can log in to the Parent Portal and create their student’s account.

  3. After you click Create Accounts, you can navigate using the pages (students are in alphabetical order) to find the student’s temporary username and password.

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Additional Information

More KBAs are available at

Applies to VersionsMMS Portals: All Versions
KeywordsReset Student Login, Unlock Student Account, Lock Student Account, Student Login, Student Account, Site Admin > Reset Student Login



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