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Skills Report Cards are not printing

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Information

 
Date:2/9/2015
Source: CRLLCCRLLC Professional Development (JEG)
Question

Why are the skills report cards not printing, the web page either times out or just hangs?

Answer

This happens when there are a lot of users logged into MMS and the Portals or if too many report cards are being printed at once. The ways to get around this is:

  1. Wait until off hours when fewer users are logged in.
  2. Print smaller batches of report cards at once, somewhere in the area of 100-200 generally works.
Additional Information

Knowledge Base Article Skills Report Cards Printing Slow

Applies to VersionsMMS Portals: All Versions
KeywordsSkills Report Cards, Printing Report Cards, Freezing or hanging, time out, Staff Portal, Teacher Portal

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